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kids-sines-logo

Need help? Email Us: contact@kidssines.com

1. GENERAL INFORMATION

This store is owned by P.F.A. Lelek Iozsef, VAT Number 27703045. Address: RO, Bihor County, Sacueni City, Emanoil Gojdu Street, No. 11. Tel: 0040 746 656 146


The prices displayed in the store include all taxes.


The cost of transport is will be paid by the customer (if the ordered product does not benefit free shipping).


The products are transported to the buyer with the help of courier services (DPD, UPS, etc.).


The price of the products must be paid before delivery via PayPal or bank transfer (mobile payment, internet banking, etc.).


Orders are processed immediately after payment confirmation.


If you want to pay in another way or if you want an alternative solution for the delivery, please contact us.


By using our website, you automatically declare your full agreement with the terms and conditions presented on this page.


By using the site, you agree not to use false data and information and you also agree not to use another person's personal data to benefit from the site's services and products.


By using the site, you agree not to publish, enter or transmit any kind of content for which you do not have the legal right.


By using the site, you agree to the following: the content, the services and the price of the products can be modified at any time, or can be periodically or permanently interrupted, in whole or in part, with or without prior notification.


Our store cannot be held responsible in case of delivery delays. In this sense, our store ends its responsibility when it has handed the products to the courier. But we still want to be informed in such cases to be able to analyze and solve the reasons for the delay.


By using the site, you agree to the following: the images on the site are exemplary, the products may differ from them in terms of color, size, or other aspects.


By using the site, you agree to the following: our site is not responsible for any moral, material or any other kind of damages that you incur as a result of the suspension or modification of our services, and you also agree to waive any compensation from us.


Our site may contain web links to other sites. We are not responsible for the content and practices used on those sites.


We do not assume responsibility for your use of the site. By using the site, you agree that as a result of any damage suffered by you, you will not hold our site responsible and you will not ask for compensation.


We cannot guarantee that there will be no malfunctions, data loss or other errors in the operation of the website. By using the site, you agree that you will not hold our site responsible for damages of this kind suffered by you and you will not ask for compensation.


The terms and conditions of this site can be modified at any time and the continued use of the site by users represents the acceptance of the modified terms.


We maintain the right to terminate the site's activity at any time with or without prior notice.


We maintain the right to restrict a user who has not respected the site's terms and conditions in his action to continue benefiting from the site's services and products.

2. DELIVERY

The delivery of the products is realizing in accordance with those stipulated in the previous point. If a product is not in stock in the moment of the order, the customer will be notified about this by our operators. In this case, the customer will have the possibility to cancel the order or to keep it active until the stock is renewed with the ordered product(s). If the customer will keep the order, we will send a notification immediately after the stock was renewed.


Orders are processed between Monday and Friday. All orders received on Saturday and Sunday will be processed next Monday. If you order before 14:00 (Netherlands time) the package will be shipped on the same day. If you order after 14:00 (Netherlands time) it will be shipped the next day (or next business day). We not process orders on the non-working days of Netherlands.


Usually for outdoor items the shipping time is between 10 - 14 business days and for other items between 3 - 7 business days. In 24 - 48 hours after the order was processed, we will send via email the tracking code and a link to shipping vendors website (UPS, DPD or other).

3. WARRANTY

The warranty period is between 3 months - 10 years. It is not the same for every product. In the parcel or via email our customers will receive warranty information about the ordered product. The email containing the tracking code will contain also information about the warranty period of the ordered product.


If the parcel contain a damaged piece or there are missing parts our customers can contact directly the manufacturer for replacement parts. This parts will arrive to our customers free of charge. The email containing the tracking code will also contain the contact details of the manufacturer.


Or, our customers can contact us. In this case we need photos about the damaged piece and the identification number of that part which is printed on the reverse side. In case of missing parts we need the identifications number of that piece which can be found in the assembly instructions. We need this information via email also with the following: order number, product name, order date. Once we received the requested information described above we will send free of charge the replacement parts in 5 - 27 business days.

4. OUR RESPONSIBILITY FOR THE PRODUCTS PRESENTED IN THE STORE

Product descriptions and photos that are visible on the site come from our suppliers and partners, so we cannot fully guarantee the correctness of this descriptions and photos. Thus, our store cannot be held responsible in the case of inconsistencies of this kind.


Please understand that we cannot open the original packaging of the products to check their condition. This is not possible because we do not have the necessary tools and materials for repackaging. Only the manufacturers have these original packaging materials.

5. REFUND AND RETURN POLICY

Our store accept the return of products that are not conform with their description or which have manufacturing defects.


In such a case, the cost of return will be incurred by the customer. A product can be returned and refund if it is in perfect condition without damage, without missing or used parts, i.e. if it shows no signs of wear and tear. And together with the product, the customer will have to return the packaging of the product, also in perfect condition.


Customers can return goods for refund within 30 days of receiving the order, but only in original package. The value of refund is 70% of product price. Example: if total order was 200,00 €, the refund will be 140,00 € (70% of product price)


If you want to initiate a return please provide us via email the following: product name, product SKU, order ID. If you don't find the product SKU and/or the order ID please send us a link to the product. Please send your email to contact[@]kidssines.com

6. CONFIDENTIALITY AND PROTECTION OF PERSONAL DATA

Based on our privacy policy, we do not provide to other parties personal or other information about the users of the site, except in cases where this is necessary to comply with the laws in force.


Based on the personal data entered during registration by users, the users will have the right to insert, modify and delete different contents on our site.


Providing the personal data requested by us is not mandatory, but those who refuse to provide this data will not be able to benefit from some or more products and services of our website.


The personal data, entered by the users of www.kidssines.com in the online forms (for example: the order form), are administered by Mr. Lélek József, Tel: 0040 746 656 146, contact[@]kidssines.com, RO, Bihor County, Sacueni City, Emanoil Gojdu Street, No. 11


The purposes for which we collect personal data are the following: 1.) order processing; 2.) issuance of the invoice. We collect only those personal data that are strictly necessary for the processing of orders and for issuing the fiscal invoice. These personal data are the following: name, username, email address, postal address, telephone number. We collect personal data only about the users of the website www.kidssines.com


The personal data mentioned above, apart from the username, will be sent to the courier company. This is necessary for the processing - completion of orders.


If a user does not place orders on the site for 5 years, then the personal data of this user will be deleted. The 5 years are calculated from the date on which the last order was placed. But at the request of the users, these data can be deleted even faster.


Users can view, modify or delete their personal data during the registration process in the Registration section. If a user wishes to modify or delete personal data, then the user can do so in the My Account section if the user is a registered user, or the user can request this action by email (contact[@]kidssines.com) or by phone (0040 746 656 146).


We respond to user requests regarding the modification and deletion of personal data within 72 hours if these requests arrive by email. Requests made by phone or through the My Account section will have immediate effects.


The users of our website have the portability right of personal data, according to article 20 of Regulation no. 679 GDPR of April 27, 2016. Users who wish to exercise this right must notify us at the following telephone number: 0040 746 656 146 or at the email address contact[@]kidssines.com


Also, the users of our site have the following rights regarding to their personal data: the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to notification regarding the rectification or deletion of personal data or the restriction of processing , the right to data portability, the right to opposition. If a user wishes to exercise these rights, they can contact us at the following phone number: 0040 0746 656 146 or at the email address contact[@]kidssines.com


All website users have the right of access, the right of intervention, the right of opposition as well as all other rights conferred by the laws in force on personal data. This can be done either with our help, by contacting us in this regard at the email address contact[@]kidssines.com or directly and independently by each user based on the password and the username with which each user has the right to take free action on own personal data.

7. COOKIE POLICY

Our website uses its own and third-party cookies to provide for users a much better browsing experience and services adapted to everyone's needs and interests.


What are cookies?


An HTTP cookie, a cookie module or simply "cookie" is a small file consisting of letters and numbers, sent by a server to a web browser (such as for example Internet Explorer or Chrome) and then sent back by navigator, every time he accesses that server. Cookies are stored on a user's computer or device from which the Internet is accessed. Cookies are used for authentication as well as for tracking user behavior; typical applications are the retention of user preferences and the implementation of the "shopping basket" system. Cookies do not contain programs, lines of code, software, viruses or spyware and cannot access information from the user's computer.


Our website uses the following cookies:


Performance cookies: Performance cookies are cookies used specifically for gathering data on how visitors use a website, which pages of a website are visited most often, or if they get error messages on web pages. These cookies monitor only the performance of the site as the user interacts with it. These cookies don’t collect identifiable information on visitors, which means all the data collected is anonymous and only used to improve the functionality of a website. Example: volume settings for video player.


Registration, authentication and session cookies: when you register on our website, we generate a cookie that tells us if you are already registered or not. Our server uses these cookies to show us the account you are registered with and if you have permission for a specific service. It also allows us to associate any comment you post on our site with your username. This cookie is strictly necessary and helps differentiate you from other users who access the site at the same time.


Cookies for visitor analysis: every time a user visits our site, the google analytics script installed on our site generates a user analysis cookie. It allows the monitoring of unique users who visit our site.


Other cookies belonging to third parties: on some pages, third parties can set their own cookies, in order to track the evolution of an application. For example, when you share a product from our site using the button of social networks, the social networks will record your activity.


Cookies improve the browsing experience on our website. They can be deleted or blocked, but if you do this, certain features of our website may not work properly.


The information associated with cookies is not used to identify you personally. Cookies are used only for the purposes described here, they are not disclosed to any third party.


How can you stop, delete, disable, control cookies?


Cookies can be deleted from any computer, including your respective computer and all other devices from which the Internet can be accessed. Browsers can also be set to block cookies. But if you do this, you will have to set some preferences manually, every time you visit the site. Accordingly, some services or options may not work.


You can stop, delete, disable, control cookies as you wish. For details and additional information, you can consult the following websites: aboutcookies.org - allaboutcookies.org


If you need more information about cookies, you can contact us at contact[@]kidssines.com

8. REPORTS

If you have suffered any damage through the content of the website, please report this via email. In case that you notice that a content of the site does not correspond to the norms of ethical conduct or contravenes the laws in force, please report this also via email. For any other information, please contact us.

9. FINAL TERMS

The value of the above terms and conditions is the same as a valid concluded contract.

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